Call Us 24/7 For Support

united airlines cancellation policy

United Airlines Cancellation Policy 2024: A Comprehensive Guide

Travel plans can be changed for any reasons and if plan changed then you should know about how to process the cancellation process with that particular airline. In this article, you will learn about United Airlines Cancellation Policy so that you can easily cancel your flight.

This article will help you like a guide and tell you about all the process of cancellation. Apart from this, you will also get all the necessary information about United Airlines Cancellation Policy like cancellation fee and how to cancel your flight.

Understanding United Airlines Cancellation Policy

Before learning how to cancel United airlines flight, it’s crucial to understand United Airlines’ cancellation policy. This policy tells the terms and conditions under which you can cancel your flight, potential fees, and eligibility for refunds.

Check all the cancellation policies of United Airlines one by one and check under which policy you need to cancel your flight ticket.

24-Hour Flexible Booking Policy

United Airlines offers a 24-hour cancellation policy is known as flexible booking policy. If you book your ticket directly through United Airlines website or mobile app, then you can cancel your reservation without giving any fees.

United Airlines Medical/Illness Cancellation Policy

If there is any mishappening happens in your family like death and serious illness then you can cancel your flight immediately. United Airlines provides you the facility to cancel your flight ticket in medical or serious illness conditions. But you can get a refund after verifying the medical documents.

Flight Cancelled by Itself

If for some reasons, United Airlines cancelled the flight then in such condition you are eligible for getting full refund. The reason could be anything.

In spite of cancelling your flight online, you can change your flight or get a refund.

Bad Weather Cancellation Policy

In the condition of bad weather, United Airlines cancelled their flight due to security purposes. If your flight is also cancelled under bad weather cancellation policy then in such condition, you will be able to raise a refund query.

Last Minutes Cancellation Policy

If you want to cancel your flight at the last moments, then last minutes cancellation policy helps you. This policy provides you the facility to cancel your flight 10 minutes before the flight departure.

United Airlines Tickets Types And Their Cancellation Policies

United Airlines offers several types of tickets, each has its own cancellation policy. Here, we given all policy, please check.

1. Basic Economy Tickets: Such types of tickets are most restrictive. Basic Economy tickets are non-refundable and non-changeable. However, there may be some exceptions like illness or family emergencies in which they give you a refund.

2. Standard Economy Tickets: These tickets are flexibility than Basic Economy. Your refund eligibility is depends on the fare rules and your credits.

3. Premium Economy, Business, and First Class Tickets: These tickets have most flexible cancellation policies. If you purchase a premium economy, business, and first class tickets then you should go with the premium economy or first class tickets.

4. Award Tickets: The cancellation policy can vary if you’ve booked your flight using awards. Typically, award tickets offer more flexibility.

Steps to Cancel Your United Airlines Flight

After knowing the cancellation policy, you can easily cancel your flight without any hassle. Now, let’s explore the step-by-step process to cancel your United Airlines flight.

Step 1: Retrieve Your Booking

First, you’ll need to retrieve your booking. You can do this through United Airlines’ website or mobile app:

1. Website:

Here, we give simple steps to cancel your flight through the website. Please check them.

  • Go to United Airlines’ website.
  • Click on My Trips Option.
  • Enter your flight ticket details like confirmation number and your last name. After entering this information you will be able to access your booking. Then check step 2 for further process.

2. Mobile App:

You can easily cancel your flight ticket using mobile app. Here, we give step by step instructions to cancel your flight via mobile app. Please check.

  • Open the United Airlines app on your smart phone.
  • Click on “My Trips.”
  • Enter your flight ticket information like your last name and ticket confirmation number.

Step 2: Review Cancellation Policies and Fees

After enter your flight details, review complete cancellation policy and fees. Whether, you got the refund or not are depend on your ticket type and fare rules. Make sure to read complete details carefully.

Step 3: Cancel Your Flight

After reviewing the policies, you can proceed with the cancellation:

1. Website:

  • In your trip details, look for the option to cancel your flight.
  • Click on cancel flight button and give the reason of cancellation.

2. Mobile App:

  • In the trip details, tap on the option to cancel your flight.
  • Click on cancel flight button, to cancel your flight.
  • You need to give the reason behind the cancellation.

Step 4: Confirm Cancellation and Refund Status

Once you’ve canceled your flight, you should receive a confirmation email from United Airlines. This mail includes your flight details like your ticket number and the reason behind cancellation.

Your refund is sent to you within 7-10 working days. The only condition is you are eligible to get a refund.

Contacting United Airlines Customer Service

If you have any queries regarding your flight booking or cancellation then you can contact the United Airlines customer support number. Here, we tell you how:

Phone: You can direct call United Airlines Flight Cancellation Number +1-888-918-5556. After calling this number, you can ask them to cancel your flight.

Email: The second way to contact the United Airline customer help is email. You can also mail them and provide your booking details and a brief description of your issue.

Live Chat: You have also a live chat option on their website and mobile app for real-time assistance.

Social Media: You can also reach out the United Airlines via social media. You can use United Airlines’ social media channels such as Twitter and Facebook.

United Airlines Cancellation Fees

a table of united airlines cancellation fee

Managing Flight Cancellation through Travel Credits and Refunds

You can manage your flight cancellation through travel credits and refunds.

Using Travel Credits

Use your travel credits to manage your flight cancellation.

1. Log In to Your Account: Open United Airlines website and login to your mileage plus account.

2. View Credits: Go to your account summary to view any available travel credits.

3. Apply Credits: After cancelling the flight, you can use the credits for booking a new flight.

Requesting Refunds

If you believe you are eligible for a refund but haven’t received it, you can request it through the following steps:

1. Visit the Refunds Page: Go to the Refunds page on United Airlines’ website.

2. Submit a Request: Enter your booking information and reason for the refund request.

3. Monitor Status: You can check the status of your refund request online.

Tips For Hassle-Free Cancellations

To ensure a smooth cancellation process, you can use these tips:

1. Book Directly with United: To get 24 hour flexible booking policy and easy management you can book your flight direct from the official site.

2. Understand Your Fare Rules: Understand your fare rules to avoid surprises later.

3. Keep Documentation: Save all emails and confirmation numbers related to your booking and cancellation.

4. Check for Travel Insurance: Travel insurance added peace of mind. So, whenever you book or cancel your flight check for travel insurance.


Canceling a flight can be a stressful experience, but understanding United Airlines’ policies, you can easily cancel your flight.

In this article, you will learn about United Airlines Cancellation Policy like what it is, how to cancel and cancellation fee.

Frequently Asked Questions (FAQs)

Here, we give some frequently asked question that will help you to find out your questions answer. Please check them.

Yes, you can cancel your United flight without penalty if you cancel your flight ticket within 24 hour cancellation policy. To cancel your United airlines flight without any hassle, you can call at +1-888-918-5556.

Yes, you can cancel you United airlines flight and get a credit if you cancel your flight within 24 hour time period. Apart from this, if you also cancel your flight booking at least two days before the flight departure, you will be eligible to get a credit.

Basically, if you want a full refund then you need to cancel your flight within 24 hour. But you can also cancel your flight after 24 hour but maybe you need to pay some penalty on flight ticket cancellation.
To get more information about the cancellation policy or help, call at our United Airlines Cancellation Support Number +1-888-918-5556.

In United Airlines 24 hour cancellation policy, you don’t need to pay any penalty. After 24 hour cancellation, the cancellation fee is vary upon your ticket type, distance, and time.


Basic Economy United tickets are non-refundable and non-changeable except for the 24 hour cancellation policy.


Scroll to Top